With the close of another academic year, we want to take this opportunity to thank all of you who support academic personnel and — by extension — the UW students they serve. You have a tremendous impact on the success of this university. And while your efforts might not always be highly visible, we here in OAP know exactly how challenging, extensive and critical your work is. Thanks for all your hard work, for collaborating with us on numerous process improvement projects, for your helpful feedback, and for the kindness and patience you’ve shown us throughout the year. Best wishes for a wonderful summer and a terrific academic year ahead!